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FAQ

FAQ’s CASTING

1.What is the difference between 2D and 3D impression?

  • 2D is an imprint of a hand or foot, just the surface of the palm and sole
  • 3D is the full dimension of the hand and foot

2. How does it work?

  • We use special material to mould the baby’s hand and foot. For 2D, we stamp the palm and sole on the clay like material and for 3D we need to soak the hand and foot for less than a minute for the material to set and movements of the toes or fingers would smudge the mould. Learn more (attach the video).

3. Does my baby need to be sleeping?

  • Babies between 0-3 months are not required to be asleep especially for 2D but for babies older than that, is preferred for them to be asleep especially for 3D casting. Because at this age children are hyperactive but for the mould to be clear, its essential that the child hold his/her hand or foot still

4. Do I need to book my session? How do I book?

  • For home visit – we need to pre-book the session to visit the client in their home. We accept bookings via Facebook and Instagram (First Impression Dubai), Email (orders@fibabycasts.com), Website (www.fibabycasts.com) and through the following numbers 0556434173/0563526352.
  • For Kiosk branches – we do not require pre-booking as walk in clients are entertained.

5. Where are you located?

  • Our Kiosk Branches are located at  The Dubai Mall (0508840780) (inside Toystore) and Latifa Hospital (0554496064).

6. Does the frame include the picture?

  • Photos come separately. If the client booked a Photoshoot with us, the photo can come from the shoot. If not, then the parent can provide the picture they would like to use for the frame. They will be asked to send it via email.

7. How long does it take for the whole process? When will I receive my frame?

  • Casting takes roughly 20-30 minutes but it varies depending on baby’s cooperation.
  • The frame is released within 20 working days (exclusive of Friday& Saturday). It may vary if the frame style requires a picture (picture provided by client or from photo shoot session, release date may be extended.

8. How much does it cost? Do you have a discount?

  • For pricing guidelines, you can visit www.fibabycasts.com or for booking/inquiries you can contact 0556434173/0563526352.
  • Discounts and Promotions are announced via Facebook and Instagram (First Impression Dubai). We also offer discounts for our existing clients.

FAQ’s PHOTOSHOOT

9. What packages do you have?

  • We offer Mini shoot – 30 minute shoot, 1 hour and 2 hours session at the Studio or Home services (For additional 200 dhs fee).
  • For pricing and packages guidelines, you can visit www.fibabycasts.com or for booking/inquiries you can contact 0556434173/0563526352.

10. What do you provide for the shoot? What do I need to prepare?

  • Please refer to this links for further details or for further booking/inquiries you can contact 0556434173/0563526352.

            Newborn Session Guide

            Memorandum of Agreement

11. What is the process after the shoot? How long does it take for me to receive the pictures?

  • Photos for selection are sent in 3-5 days from Photo shoot date. The order is completed in 3-4 weeks time from Selection date. “WeTransfer” is used to send files and is expired in 7 days and has to be downloaded by the client.

12. How many pictures do I get? How can I get all the pictures taken during the session?

  • Lilac – 5 digital copies, 3 printouts,  ALL Unedited images for 100dhs
  • Violet – 10 digital copies, 5 printouts , ALL Unedited images for 150dhs
  • Amethyst – 25 digital copies, 10 printouts, ALL Unedited images for 200dhs

Extra edited images will be for 60dhs each.

13. Where are you located?

  • Our Photo Studio location address is: 1809 Opal Tower Business Bay in Dubai
  • For further details and directions, you can contact 04-4473321

14. Do I need to book my session? How do I book?

  • For home visit – we need to pre-book the session to visit the client in their home. We accept bookings via Facebook and Instagram (First Impression Dubai), Email (orders@fibabycasts.com), Website (www.fibabycasts.com) and through the following numbers 0556434173/0563526352.

FAQ’s JEWELRY

15. What is a miniature jewelry?

  •  From exact 99 percent replica of baby's hand and foot we can capture mould which goes through scanning process using our special equipment and software, scaling it down to miniature size jewelry made out of precious metal like gold, silver, etc.

16. What is a 3D miniature Jewelry?

  •  3D Miniature jewerly is an exact replica of hand and foot 3D impressions which are obtained through casting process

17. What is a 2d Miniature Jewelry?

  •  2D miniature jewelry is an exact replica of hand and foot 2D impressions which are obtained through casting process. It is normally printed on flat surfaces of jewelry

18. How long will be the process?

  •  After getting the hand and foot impression, the work is completed within 3 weeks of time

19. Why does it take 3 weeks to be done?

  •  Jewelry making is complicated process, it requires time to go through stages such as plaster impression touch up, scanning, 3d printing, casting, engraving and polishing. Every single jewelry is prepared manually by our group of expert jewellers. From the moulding process of the impressions , scanning into software, printing it into miniature moulds, casting elements that you prefer, polishing, smoothing it into the best quality, and final touch of engraving details that you desire.

20. How do we know the prices of yellow gold/white gold? Why don’t you give the exact rate right away?

  •  For us to know the exact price of gold order, we have to know the exact weight of baby's casts. Moreover, the amount of gold mount we need depends also on the market price rate of gold.